Support

Frequently Asked Questions

• What is KieserTiming? – KieserTiming is a minimalist app that helps you precisely time your strength training – with just one tap, you start a timer that controls your movement and hold phases.
• How does the timer work? – When the app starts, the timer is activated. Depending on the preset training durations, it alternates between the hold phase and the movement phase. The total training duration is automatically cycled through until the set training time is reached.
• Can I adjust the training times? – Yes! In the settings, you can individually configure the total duration as well as the durations of the hold and movement phases. These settings are synchronized via iCloud so you can use them on all your devices.
• How are my data stored and synchronized? – All training data (such as timestamps and cycle counts) is stored locally in the app and synchronized to iCloud using CloudKit – ensuring you always have access to your data, whether on your iPhone or your Watch.
• What data is collected? – KieserTiming only collects the training data necessary for the app’s functionality. No personal data or tracking information is collected.
• Is my privacy protected? – Absolutely. The app only stores the essential training data. For more details, please refer to our Privacy Policy.
• Does the app work without a Watch? – Yes, the iOS app can be used independently. The Watch app is optional and synchronizes its data via iCloud when installed.
• What do I do if something isn't working? – If you encounter any issues with the app, please first ensure you have the latest version installed. If problems persist, you can reach our support team through our contact form – we're here to help.